We are so confident in our quality craftsmanship and LED Lighting systems that all of our products include our lifetime warranty!
What we cover:
- Defects in materials and workmanship for life
- All aspects of our lighting systems - LED Lighting, Power Supplies, Controllers etc.
- Shipping charges for replacement parts for the first year
What we do not cover:
- Shipping charges beyond one year - All shipping charges to/from must be paid for by the customer after the first year
- Batteries - Because battery life is dependent on use and treatment we can not cover batteries for any duration
- Any damage not as a result of shipping. IE abuse, neglect, misuse or accidental
In order to receive replacement parts and service the customer must provide proof of the original purchase with an invoice or web order number. If the original documentation is not available we will attempt to confirm purchase by other means.
*Due to the high costs of shipping our products, we do not replace entire units for defects in lighting components unless the customer pays for shipping/packing costs
**Lifetime Warranty is only applicable to orders placed after 1/1/12. Any orders placed before 2012 have a standard one year warranty.