I've placed 5 orders with Customized Designs over the past year, and they are awesome to work with! Communication is excellent, shipping times are clearly stated and honored, and the shelves are well-built and look amazing! My only suggestion (and the reason I knocked off 1 star) is to switch to a more modern LED lighting controls. The current design uses antiquated IR remote controls. My Roku remote often changes the LED shelf colors I've set, and that's super annoying. Also, setting up custom colors and fades can require hundreds of button presses, and the process also fails enough times to be really aggravating. All these issues would be resolved by switching to a modern app-based control system, which is widely available. Apart from the above criticism I can't say enough good things about Customized Designs. Hopefully they can investigate improving the control system, but in the meantime I wouldn't hesitate to buy from them again. Thanks for helping to make my home bar look just the way I envisioned!
Easy to assemble. Nice addition to my bar. Very satisfied with purchase. The only issue I had is that they sent the item to wrong location.
Exactly as advertised. Much brighter than I expected and comes with intensity control and so many other options. I just wish it hadn't taken so long to arrive (3 weeks)
We had a really hard time dealing with the shipping company and getting the delivery scheduled and when our display finally did arrive it was basically obliterated which was really frustrating. they remade the display quickly and used a different company that time which was much better. the product itself is very nice and looks great in our bar. itd be 5 stars if it werent for the shipping company ordeal the first time
the shelf's were a pit smaller than I imagined, but it was lighter so that was a plus
I ordered 3 floating shelves and a 3 Step liquor display. All were as beautiful in my space as they were on the website. Shelves worked perfect. I received the 3 Step liquor display and tested it, it worked for minutes at a time then it would crash and get stick on a flashing red light. I still believe in the product and the fact that it takes your bar or space to the next level. I just think I got a bad one. I contacted the company and spoke with Tiffany a very friendly and professional rep. I'm anxiously waiting for my replacement liquor display. If it weren't for the malfunction I would rate it 5 stars
I think their was a miss communication .So I thing it's great comp.display is good working order
I have not used my purchase yet, but purchasing and receiving this product was an easy process.